Terms of Service

Last updated: October 6, 2026

1. General Information

These Terms of Service govern access to and use of this online store and the purchase of products offered through it.

The store is operated by:

Owner: Verónica Rodríguez Suárez
NIF: 78626388Z
Address: C/San Rafael Arcangel N10A, La Orotava, Santa Cruz de Tenerife, CP:38300, Spain
Email: orcver_23@yahoo.es
Phone: +34677773207

By using this website or making a purchase, you agree to these Terms of Service and the other applicable store policies.

2. Products

We make every effort to ensure that product descriptions, photographs, and other information are as accurate as possible. However, product appearance may vary slightly due to factors such as the settings of the screen used to view the store.

We reserve the right to modify product information, prices, or availability when necessary, without affecting orders that have already been accepted or any rights granted to consumers under applicable law.

3. Orders

When placing an order, the customer confirms that the information provided during the purchase process is complete and accurate.

Once an order has been placed, the corresponding confirmation will be sent using the details provided during checkout.

We may cancel or refuse an order where there is a justified reason, for example, lack of availability, obvious errors in product information or pricing, inability to process payment, or reasonable suspicion of fraud. If payment has already been collected for an order that is later cancelled, the corresponding refund will be issued.

Returns, refunds, and withdrawal rights are governed by our Returns and Refunds Policy and applicable law.

4. Prices and Payments

The applicable prices will be those displayed in the store at the time the order is placed, except in the case of an obvious error.

Before confirming the purchase, the customer will be able to review the order amount and any other applicable charges displayed during the checkout process.

Payments are processed using the payment methods available in the store at the time the order is placed.

5. Shipping and Delivery

Orders will be shipped to the address provided by the customer during the purchase process.

Delivery times shown are estimates and may be affected by circumstances beyond our control. For more information, please refer to our Shipping Policy.

Where consumer protection law applies, the risk of loss or damage to the product will pass to the consumer when the consumer, or a third party designated by the consumer other than the carrier, takes physical possession of the product, subject to any exceptions provided by applicable law.

6. Returns, Withdrawal and Defective Products

The conditions relating to returns and refunds are set out in our Returns and Refunds Policy.

Nothing in these Terms limits any rights consumers may have under applicable law, including, where applicable, the right of withdrawal and rights relating to defective or non-conforming products.

7. Use of the Website

Users agree to use this website only for lawful purposes and not to engage in activities that may damage, interfere with, or compromise the operation or security of the website.

Use of the website for fraudulent or illegal activities, or for activities that infringe the rights of third parties, is prohibited.

8. Intellectual Property

The content of this website, including texts, designs, graphics, and other materials, is protected by the intellectual property rights belonging to their respective owners.

Unauthorized reproduction, distribution, or use is not permitted where authorization is required by law.

9. Third-Party Services and Shopify

This store uses Shopify as the technology platform for providing its e-commerce services.

Certain store functions, including payment services, shipping, or other integrations, may be provided by third parties and may be subject to their own terms and policies.

The purchase and sale of products offered through this store takes place between the customer and the store owner, without prejudice to any functions or responsibilities that may apply to Shopify or other providers under applicable law.

10. Privacy

Personal data will be processed in accordance with our Privacy Policy and applicable data protection law.

11. Liability

We will not be responsible for interruptions or incidents caused by circumstances beyond our reasonable control, without prejudice to any rights granted to consumers under applicable law.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited.

12. Changes to These Terms

We may update these Terms of Service when necessary due to changes in our services, store operations, or legal requirements.

The version applicable to a purchase will be the version in effect at the time the order is placed, unless applicable law provides otherwise.

13. Applicable Law and Consumers

These Terms are governed by Spanish law, without prejudice to any mandatory consumer protection rights and rules that may apply depending on the consumer’s place of residence.

Any dispute will be resolved before the competent courts in accordance with applicable law. These Terms are not intended to deprive consumers of any jurisdiction or rights to which they are legally entitled.

14. Contact

For any questions regarding these Terms of Service, you may contact:

Verónica Rodríguez Suárez
NIF: 78626388Z
Email: orcver_23@yahoo.es
Phone: +34677773207
Address: C/San Rafael Arcangel N10A, La Orotava, Santa Cruz de Tenerife, CP:38300, Spain